Chat to an expert
Want advice on the right solution for your business? We can help.
To be the trusted partner of choice for business grade voice and data solutions
Striving for excellence
We're proud of our accomplishments but will always aim to build upon them to grow both organically and through acquisition. We constantly seek ways in which we can make improvements for the benefit of our team, partners and customers.
Respect for all
Customers, partners and our team define us. We aim to build our relationships on mutual respect and demonstrate this in every action we take. Putting customers first delivers exceptional levels of service and support; keeping customers happy to retain contracts.
Great customer experience
Open, approachable and accessible we're easy to do business with. We're committed to doing business ethically and delivering the right solutions first time, every time.
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Call today 0800 054 2576
Existing customers can chat to our friendly support team online to report a fault.
Available 09:00 - 17:00 Monday to FridayCustomer Support
In our latest guest blog, Niki Waters, Projects Manager at Premier Holidays, identifies the trends and challenges shaping the contact centre of the future.
They haven’t always been viewed as a company’s most valuable assets, but with customer service critical to winning new customers and enhancing loyalty, the role of the contact centre is fast taking centre stage. So what are the key challenges faced by those responsible for the performance of the contact centre? And
...view more >
"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."
"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."