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We only work with the leading suppliers in the industry, to ensure you receive the best products and services available, at the right price. Below is a selection of our partners and solutions.
|Business telephone systems|
|Contact Centre solutions|
|Business shared tariffs|
|Business single tariffs|
Calls, lines and connectivity
|Broadband and connectivity|
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In our latest guest blog, Niki Waters, Projects Manager at Premier Holidays, identifies the trends and challenges shaping the contact centre of the future.
They haven’t always been viewed as a company’s most valuable assets, but with customer service critical to winning new customers and enhancing loyalty, the role of the contact centre is fast taking centre stage. So what are the key challenges faced by those responsible for the performance of the contact centre? And
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."
"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."