Incom's story to date

2014

  • Opened new Bristol office
  • Celebrated 10 year anniversary since management buyout
  • Became ShoreTel’s fastest growing northern reseller

2013

  • Incom 'Highly Commended' in the Comms National Awards for Enterprise Contact Centre Solution
  • Comms National Awards finalists in two categories: Enterprise Contact Centre Solution and SME UC Solution
  • Shortlisted, for the seventh time, for Reseller of the Year (Medium) in the Comms Business Awards
  • Shortlisted in the European IT & Software Excellence Awards, for SME Solution of the Year
  • Became ShoreTel Silver Champion Partner

2012

  • Awarded Investors in People status, following just a single visit from the assessor
  • Became a ShoreTel Champion Partner
  • Shortlisted in the Comms Business awards, for Reseller of the Year (Medium)
  • Became an Eclipse Authorised Reseller
  • Awarded Vodafone Silver Partner status

2011

  • Winners of 'Contact Centre Solution' in the Comms National Awards
  • Reseller of the Year runner-up, in Federation of Communication Services Awards

2010

  • Moved into prestigious new offices in Manchester
  • Incom purchased Yorkshire-based, IT and telephony consultants, Worth Comms

2009

  • Completed move to the latest British Standard (BS EN ISO 9001:2008)
  • Selected as finalists in the Comms Business Awards 2009
  • Received 'Commended' award for customer excellence - The Bolton News & Bury Times Business of the Year Awards

2008

  • Shortlisted for Excellent Customer Service in Comms Business Awards
  • Became BT Openreach and BT Wholesale accredited
  • 'Go live' of first hosted IVR solution, at world renowned London theatre company
  • Received award of excellence: Exceeding UK supply standards of excellence in Supply, Quality and Value

2006

  • Cisco SMB Select Accreditation achieved
  • Made Aastra Gold Partner
  • First Wi-Fi installation, at a large hotel group

2005

  • Finalists in the Reseller of the Year category, for the Comms Channel Awards
  • Zyxel Silver Partner Registered
  • First broadband installation undertaken
  • Deployed 1st IP DECT, at large composites company in the Midlands

2004

  • David Hughes and Jason Kilvert completed a management buyout of Incom Business Systems
  • Became Panasonic Premier Partner
  • Provided telephone line rental through our new billing platform

2003

  • Became a Zeacom Partner

2002

  • Awarded NEC Accredited Reseller status

2001

  • Achieved Microsoft Accreditation
  • First Voice Over IP Installation, for a plant hire company

2000

  • Launched Network Services division, offering cheaper telephone calls through our own billing platform

1998

  • First ISDN2e and ISDN30e installation, at a national hotel chain

1996

  • Installed 1st DASS2 ISDN 30, at a large American company based in Wales

1995

  • Became Aastra (formerly Ascom) Accredited Reseller

1994

  • Awarded nationwide LCR Contract for a leading supermarket chain

1993

  • Authorised Mercury (now Cable and Wireless) Reseller

1989

  • Achieved BSI Quality Assurance
  • Awarded Panasonic Authorised Reseller
  • Company was formed

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Call today 0800 054 2576

 

Existing customers can chat to our friendly support team online to report a fault.

Available 09:00 - 17:00 Monday to Friday

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Latest Posts - 25 May 2017

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Continuing a glorious year, Incom-CNS proudly pulled off the 'double-double' at the prestigious peer ...view more >

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Testimonials

"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."

Niki Waters, Premier Holidays, Cambridge


"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."

Stuart Stephen, Stafford & Rural Homes.

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