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Who Incom Business Systems Are
Established in 1989 as an independent telecommunications company, Incom Business Systems is now a leading UK telecoms and IT specialist. We deliver and manage a range of business grade, voice and data solutions for our customers - from small SMEs to large global enterprises.
Our customers span every part of the UK (and beyond!) and come from a range of industries including: travel and tourism, hospitality, transportation, professional services, charity and financial services.
Our head office is in Manchester and we also have offices in Bradford, London and Bristol. Our team of 'manufacturer accredited' engineers are located throughout the country to guarantee a quick installation or rapid service response for on-site maintenance contracts.
We believe that our approach to business sets us apart from our competitors. We take the time to learn how a customer's business operates and the objectives they are looking to achieve, before advising them of the best option for them. We are dedicated to developing good customer relationships and finding the right solution that not only meets a customer's requirements, but saves them money, improves efficiency and delivers a return on investment.
We only recruit the best, most highly skilled individuals, who work to deliver the highest standards of customer service. Personable and approachable, our team constantly seek ways in which we can make improvements for the benefit of our partners and customers.
Single solution provider
Having one bill and one point of contact makes it easy for our customers to manage their business communications efficiently and cost effectively. Whether you choose Incom Business Systems for one solution or to manage all your communications needs: telephone systems, contact centres, IT systems, maintenance, broadband, mobile contracts and calls and lines - you can be certain that we will work to meet your expectations at the point of sale and to manage your account diligently to provide a quick resolution should any problems arise.
To discuss your business communications requirements, call our Sales Team on 0800 054 2576 or click here to email us
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Call today 0800 054 2576
Existing customers can chat to our friendly support team online to report a fault.
Available 09:00 - 17:00 Monday to FridayCustomer Support
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They haven’t always been viewed as a company’s most valuable assets, but with customer service critical to winning new customers and enhancing loyalty, the role of the contact centre is fast taking centre stage. So what are the key challenges faced by those responsible for the performance of the contact centre? And
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."
"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."