Gives users the phone system they need on the smartphones they love

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Telephone Systems - ShoreTel Mobility

The solution that makes it easy for businesses to extend voice and unified communication (UC) applications from existing PBX and UC systems to a wide range of mobile platforms - securely, cost-effectively and effortlessly.

Secure enterprise communications

With ShoreTel Mobility's use of AES-256 encryption, IT administrators can be assured that their mobile voice communications are secure. Security is increased via device-level and user-level authentication with innovative digital certification and automatic initiation of application-layer SSL VPN when the users are outside the enterprise firewall.

Easy to deploy and scale

Supporting 10 to 5,000 users, ShoreTel Mobility has a central client management portal for single solution administration across all PBX, UC systems and mobile platforms. Bulk configuration and software updates to all devices is simple - with a single click - eliminating the need for manual upgrades and end-user intervention.

Harness the features of your business telephone system anywhere

Using ShoreTel Mobility, employees can access the features and capabilities of your business telephone system such as: extension dialling, transfer, conferencing, calendar, instant messaging and presence - with users free to connect from any location on any network (voice-over Wi-Fi, 3G/4G or mobile).

Embrace BYOD

With ShoreTel Mobility, IT departments can allow employees to use personal smartphones and tablets. Users can leverage a single converged device for both business and personal communications, accessing desk phone and UC capabilities from their own devices.

  • Dual persona - Lets users maintain separate personal and business identities on a single device, and facilitates the ability to firewall business and personal communications from each other.
  • Single number identity - You'll never need to list multiple numbers on your business cards again - or worse, remember them all! Whether your employees are on-site, off-site or even overseas - ShoreTel Mobility Client delivers a single enterprise voice identity through its one number, one voicemail and one caller ID functionality.

Create a more responsive and accessible workforce

Whether you provide smartphones or tablets for your workforce, or you're looking to embrace the growing trend for BYOD (bring your own device) - ShoreTel Mobility puts the power of office communications at the fingertips of your workforce.

Collaborative working - anywhere

Participate in conferences, view spreadsheets and presentations and collaborate with colleagues or customers on their desktops from your iPad or iPhone using ShoreTel Conferencing.

Slash telecoms costs by up to 80%*

ShoreTel Mobility selects the best available network automatically, reducing mobile roaming charges by leveraging VoIP over Wi-Fi and mobile data (3G/4G). International direct call charges can also be drastically reduced by routing calls through the enterprise PBX to apply least-cost routing. Additional capital and operational expenditure reductions can also be achieved by eliminating the number of unused desk phones and the purchase of mobile handsets and tablets, if you implement a BYOD scheme.


ShoreTel Mobility Client integrates with mobile device UI and is available for a wide-range of smartphone and tablet operating systems, including those from: Apple, Android, BlackBerry (up to 7.1) and Symbian.

Combine with the ShoreTel Dock

Merge the benefits of ShoreTel Mobility with the convenience of a desk phone designed specifically to support iPhone and iPad devices. The ShoreTel Dock lets workers charge and use their devices on an ergonomic desk phone that delivers high-quality audio with handset, speakerphone and headset support.

*ShoreTel August 2013

To discuss your business communications requirements, call our Sales Team on 0800 054 2576 or click here to email us.

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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies which the ShoreTel system has certainly done."

Niki Waters, Premier Holidays, Cambridge

"The ShoreTel system provided and installed by Incom will pay for itself in two years through significantly reduced management costs and we have already achieved substantial savings on our telephone bill - in the order of 20%."

Stuart Stephen, Stafford & Rural Homes.

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