Latest Posts - 20 Aug 2018
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the view more >
Category: Digital Terminals
This flexible, low-cost digital business phone is perfect for small and mid-sized businesses with 16 programmable multifunction keys.
Mitel MiVoice 8528 Telephone is part of the digital desktop portfolio for the Mitel MiVoice Office. Ergonomically designed, this phone features a two-line by 16-character display for productivity-enhancing information such as caller details and call feature activation. Sixteen programmable multi-function keys and 10 fixed function keys allow one-touch operation for the most commonly used telephony operations or settings. The phone also features a built-in speaker and microphone, allowing you to answer station and outside calls hands-free, and to take advantage of on-hook dialing. The 8528 Telephone supports both the Mitel Programmable Key Module (PKM) 12 and the Mitel Programmable Key Module (PKM) 48 for additional programmable keys and DSS / BLF functionality. Support for the Mitel Unified Communicator Express (UCX) and Mitel MiCollab Client make this phone a powerful communications tool for small and medium-sized businesses.
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Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call their business? When they do call, a staggering 70% are transferred or placed on hold, faced with uninteresting recorded messages or worse still – silence or beeps!
Customers are the most important thing to your business; however, a poor on-hold experience can cost even the most professional businesses with the highest quality products and services both financially and in terms of t
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."