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We need a bigger trophy cabinet!
Friday, 12 October 2018
The Incom-CNS Group were crowned winners once again at the Comms National Awards in London last night, scooping Best Enterprise UC Solution for our nationwide, unified communications project for retail giant, The Range. This title is yet another plaudit to add to our phenomenal industry awards success in the last few years and will take its place in the trophy cabinet alongside double honours for Reseller of the Year (2016 & 2017), Best Cloud Solution, Best Convergence Solution and Best Contact Centre Solution.
The regularity and variety of these accolades is testament to our position at the leading edge in the industry, across UCaas, Cloud and digital transformation. Comms National Awards entrants are judged by independent experts and the annual event is a significant date in the industry calendar, as Vendors and Resellers come together to celebrate success. Proud Incom-CNS Group directors collected the award from actor and MC, Stephen Mangan, during the glitzy ceremony at the London Hilton on Park Lane last night.
Event organiser and Comms Dealer magazine Editorial Director, Nigel Sergent, personally congratulated our team on the victory, calling it, "Another well-deserved win for Incom-CNS."
David Hughes, Incom-CNS Group CEO, comments, "To win this award for a project we did for a customer who has been loyal to us for 20 years, shows how we put customer service front and centre in all we do. These coveted prizes instil confidence in our capabilities for existing and future customers and attract the best industry talent to want to join our company. Most importantly though, this award is deserved recognition for our amazing team, of whom we are immensely proud."
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There are many ways for businesses to communicate with customers, and customers to contact a business, including: email, instant messaging, on-line chat and social media. However, phone-calls are still an essential part of doing business, and the preferred method of communication for many customers with queries, orders to place or issues to resolve.
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