Latest Posts - 21 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
Due to continued success, there is now a requirement for an additional home-based Field Engineer to join our team. The successful candidate will have experience of ShoreTel and Mitel MiVoice 5000CP and will ideally be based in Berkshire or the surrounding areas.
With 28 years multi award-winning experience Incom is a well-established telecommunications reseller involved in the installation, maintenance and support of voice and data products across the UK. The company has an excellent portfolio of products and is a reseller on behalf of world-class telecom manufacturers such as ShoreTel and Mitel.
Responsibilities and attributes required:
The role will include covering London on a daily basis and the South of England. Travel out of this area may be required depending on business needs (which could involve UK wide travel and occasional nights staying away from home).
This is a mixed and varied role involving:
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Available 09:00 - 17:00 Monday to FridayCustomer Support
Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."