Latest Posts - 21 Jul 2018
We’re delighted to announce that the Incom-CNS Group has been shortlisted as finalists in the view more >
Save the Children's, Christmas Jumper Day took place on Friday 16th December, with people across the UK donning their festive knits to help raise funds to save the lives of children around the world.
Our Service team took things to another level and turned Clarendon House into Santa's Elf Workshop! Everyone got into the festive spirit, including the 'Racy Elf', stores co-ordinator, Will Walsh, (who was dishing out kisses to his lucky colleagues!) and Santa himself, aka MD Jason Kilvert!
Service Desk Manager, Gill Evans, said, "The elves were working hard all day fixing and building telephone systems under the watchful eye of Santa! It was a fun day and lovely to see the whole team getting involved for such a great cause."
In addition to the donations from everyone in a woolly (or an elf suit!) Incom-CNS has pledged their annual charity donation (in lieu of Christmas cards) to Save the Children. The charity's total had reached £1million and counting – money which will help bring essentials like healthcare, education, protection and food to the millions of children around the world who are missing out on the most basic support. You can find out more about Save the Children's Christmas Jumper Day, here
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Did you know that, on average, 94% of a company’s marketing budget is spent trying to get people to call their business? When they do call, a staggering 70% are transferred or placed on hold, faced with uninteresting recorded messages or worse still – silence or beeps!
Customers are the most important thing to your business; however, a poor on-hold experience can cost even the most professional businesses with the highest quality products and services both financially and in terms of t
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."