Latest Posts - 21 Jan 2019
The Incom-CNS Group has been awarded coveted Platinum Partner status by national business co ...view more >
Business Communication solutions for the Legal Market
Increase loyalty, deliver personalised services, sustain fee income
Utilise Unified Communications (UC) strategically. Reduce the Total Cost of Ownership (TCO) of business telephony. Release IT support from complex system management. Empower your organisation with advanced communications tools that enhance performance and profitability.
With increasing pressure on fees, changing client demands, competition from non-legal brands and evolving staff working practices, today’s law firm faces numerous challenges to profitability, client preference and service excellence. At the same time, IT departments face greater pressure to deliver more with less budget. Unified Communications (UC) provides a robust communications framework that enables law firms to effectively communicate and collaborate, regardless of location, while delivering simplified system management and reduced total cost of ownership.
"Our ShoreTel unified communications platform provides a host of advanced features that make everyday communications faster and more efficient. Our communications environment is highly scaleable and easy to manage, so we can add more users to the system easily and quickly, irrespective of their working location or role. Put simply, the ShoreTel unified communications solution recommended by Incom delivers less complexity, ease of use and a much lower total cost of ownership to Ison Harrison."
Michael Peel, Practice Director, Ison Harrison
Ease of use and management. Absolute reliability. Return on investment.
Our friendly and helpful staff are ready to take your calls, Monday - Friday, 8.30am to 5:00pm.
Learn More about ShoreTel
Available 09:00 - 17:00 Monday to FridayCustomer Support
Businesses typically spend a large percentage of their marketing budget encouraging potential customers to call. What makes, or breaks, the success of these campaigns is the experience customers have when they make the decision to contact a company.
Callers who are kept waiting or are unsure if they have come through to the right place, are likely to hang up – and when they do, it’s highly unlikely that they will call back. Managing customer calls, especially during periods of high d
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"We were impressed with how Incom looked to help us save money, improve our flexibility to manage seasonal demands and increase our efficiencies. "
"The staff at Incom have all been professional and supportive during the transition and made the switchover as seamless as possible from a user perspective."